Home Collection Policy
If the total value of all the tests/packages in the cart is Equal to or More than Rs. 2000/-, then there will be no home collection charges levied.
This offer is valid only for orders placed through Website/Mobile App of Dr Lal PathLabs.
Order Cancellation Policy
Any time after the transaction and before the phlebo's visit to the patient's home
0 Cancellation Charges
Phlebo visits the patient premises but the booking is cancelled. Sample is not collected.
After the sample is picked up
100% (No Refund)
- In case a request for refund reaches the company, amount paid will be credited into patient account/card for within a maximum of 10 (Business days) days from date of cancellation.
- No refund will be given after 45 days from the date of preferred slot have been booked by patient.
- Cancellations received after the stated deadline will not be eligible for a refund.
- Refund requests must include the name of the attendee and/or transaction number.