Frequently Asked Questions (FAQ's)
Who should get tested?
As per current guidelines, if you develop the acute onset
of fever and symptoms of respiratory illness, such as cough
or shortness of breath, you should visit your nearest health
facility and the doctor will decide if you need to be tested
for 2019-novel Coronavirus (SARS-CoV-2) depending upon
your history of travel to affected countries or contact with
What documents are to be presented for
getting tested for 2019-novel
Form 44 (COVID -19) duly filled by physician along with
signature with stamp and the referring doctor’s
prescription, also Govt. photo-id (Aadhaar card/ Voter
Id/ Passport) to support the current address and contact
number of the suspect patient to be provided at the
time of sample collection. These are mandatory
requirements defined by Govt. of India without which
testing of 2019-novel Coronavirus (SARS-CoV-2) is not
allowed. You may download form 44 from
If I have symptoms and my doctor
prescribes the test, in that case can I get
my family also tested?
Family member's testing will be subject to availability
of duly filled form 44 for specified member with
physician signature with stamp along with referring
What are the ways to book 2019-novel
Coronavirus (SARS-CoV-2) testing?
You can register yourself by visiting Dr Lal PathLabs
website www.lalpathlabs.com or mobile app & book
your home collection slot online or else you can call at
our customer care no. 011-3988-5050. We will
reconfirm the sample pickup after validating your
Form44 and prescription.
What kind of sample to be given and what
is the medium of collection?
As of now, RTPCR is the recommended method. The
Nasopharyngeal and Oropharyngeal swab will be
collected by taking due precaution.
Can I visit any of the nearest centres to
book the test or give the samples?
No, you will be required to book the test online via DLPL
website www.lalpathlabs.com or mobile app else you
can call at our customer care no. 011-3988-5050. The
sample will be collected from your home (Home
collection service) by an expert collection agent only
What's the sample transportation process?
The sample will be collected in a viral transport
medium (VTM) to maintain the stability of the sample.
This will further get transported in a cold chain.
What are the guidelines on test report
sharing with the Govt.?
We will share all patient’s report with defined Govt
bodies as per the guidelines of Govt of India/ICMR.
By when can I get my report?
We will endeavor to upload the report on our website
www.lalpathlabs.com and mobile app within 48 hours of
sample reaching the lab, subject to govt rules and
How do I access my report?
You can access your report from our website www.lalpathlabs.com or mobile app.
How do I interpret my report?
You are advised to visit your referring doctor with the
report for the final interpretation.